12+ years of experience mostly in banking operations and some in customer support, testing and sales handling varied levels and types of customer interactions. Certified as AWS Solutions Architect Associate with an avid interest to learn all things cloud.
Managed pre-sales activities, registrations, post-sales activities and day-to-day operations for an IoT-based training institute. Responsibilities also included administrative work, process improvements, stock and vendor management.
Had a dual-role of managing mid-office as well as backoffice operations as part of the bank’s Treasury team which included handling compliance, regulatory and internal reporting as well as managing funding statements, deal processing, settlements & confirmations, Nostro reconciliation and back office MIS reports. Also, set up warm sites for Treasury Operations team as part of the bank’s Business Continuity Management efforts.
1. Functional analyst - system migration for FIMM India
(Murex):
Part of a team that handled system migration for treasury FIMM
products; managing requirements gathering, documenting workflows
& static data, performing system testing, testing related
reports, managing Access Control Matrix and providing end user
support for go-live.
2. Treasury back-office operations (India, Hongkong and
Srilanka):
Part of team that managed back-office operations, settlements
and confirmations, Nostro reconciliation and reporting for
above-mentioned branches.
India treasury (domestic) profile included Merchant desk, Forex
Interbank desk, Inter-branch reconciliation of INR leg of forex
merchant deals, back-up for Fixed Income & Money Market (FIMM)
desk. Also, handled CLS setup for domestic Interbank deals, and
set up hot & warm sites for domestic treasury back-office as
part of the bank's Disaster Recovery plan.
Worked as a consultant interacting with HR teams of various organizations, assisting them in their employee selection processes. Screening applicants and conducting 1st level interviews of prospective candidates, also developed and maintained online client HR database for business development.
